Project Description


“Imagine Projects works as part of our marketing and sales team to assist us to price and sell our retirement living and aged care services. Imagine Projects is professional, easy to work with and dedicated to helping us achieve our goals. Importantly they never lose sight of Lutheran Services’ commitment to compassionate and dedicated client service”

Tricia Davis | Group Marketing Director


Retirement & Aged Care Customer Service

Imagine Projects has been engaged to manage the sales and customer service for several retirement village and aged care sites throughout Queensland. Imagine Projects manages sales enquiries, tours, customer service, community engagement and reporting. The Imagine Projects sales team undertakes extensive community engagement in each local area to help promote the brand, engender community support and generate sales leads. Working collaboratively with an external marketing team Imagine Projects provides marketing advice to support the generation of qualified sales leads.

Project Category:
Qld Retirement & Aged Care Sales Customer Service

Project Location:
Multiple sites across SEQ

Project Summary:

  • Sales management and strategy
  • Sales customer service
  • Customer database management
  • Sales reporting and KPIs
  • Community engagement
  • Event hosting and coordination

Do you need help with your project?

Contact us for a no-obligation discussion to find out how we can help turn your seniors’ living project into a reality.